HUB TRADE ("we", "us", "our") operates Crypto.com.bo (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Platform.
By using the Platform, you consent to the data practices described in this Policy.
Account Information:
Payment Information:
User-Generated Content:
We receive data from:
Service Delivery:
Communication:
Security and Analytics:
We use the following types of cookies:
You can control cookies through your browser settings, though disabling them may affect functionality.
✓ WE DO NOT SELL YOUR DATA
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We share data with trusted service providers:
CoinGecko:
Cryptocurrency data provider (we fetch public data, no personal data shared)
Stripe:
Payment processing (email, name, payment information)
Google OAuth:
Authentication (OAuth tokens, temporary)
OVH:
Email services (email address, message content)
We may disclose your information if required by law, to respond to legal requests, or to protect our rights and users.
We implement reasonable security measures including encryption in transit (HTTPS/TLS), secure password hashing, access controls, and regular security audits.
⚠️ Important:
No method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data. You are responsible for maintaining password confidentiality and using secure networks.
| Data Type | Retention Period |
|---|---|
| Account information | Active account + 90 days |
| Transaction records | 7 years (legal requirement) |
| Usage logs | 12 months |
| Support communications | 2 years |
| Anonymized analytics | Indefinitely |
You have the right to:
To exercise these rights, contact: support@crypto.com.bo
Your data may be stored and processed in Bolivia, the European Union, or the United States. By using the Platform, you consent to international data transfers.
The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected data from a child, contact us immediately at support@crypto.com.bo.
If you are located in the European Economic Area (EEA), you have additional rights under GDPR including the right to access, rectify, erase, restrict processing, data portability, and object to processing.
You also have the right to lodge a complaint with your local data protection authority.
Email: support@crypto.com.bo
Company: HUB TRADE
Platform: https://crypto.com.bo
Response Time: We aim to respond within 72 hours.
© 2025 HUB TRADE. All rights reserved.